Returned merchandise must be in new condition, and must have an RA# marked clearly on the side of the box. Because of the custom nature of our products, items that are custom logo-ed and that are not stocked cannot be returned with the exception of factory flawed items. It is your sole responsibility as the customer to confirm the accuracy of all the data such as size and color, graphics and content contained in your order prior to submission.
Perishable items cannot be returned however other stock items may be returned within 30 days of receipt for a refund.
If we process your refund and have to reissue your refund check for any reason, there is a $45 charge to stop payment and reissue a check.
How do I return items from my online order?
Please Contact us, by using one of these methods: Phone: 1-800-548-1227, or via the Contact Us form: here to obtain a RA# (return authorization number).
My order had an item that was damaged or defective or was wrong?
Please contact Customer service at 1-800-548-1227, or via the Contact Us form: here to alert us of the issue, you will be assigned an RA# (return authorization number) for you to be able to ship item(s) back to us.